We have a strict “No Exchange/ No Refund” policy. We may only entertain a request for an exchange if the product(s) received has a manufacturing defect or any damage. To be eligible for an exchange, please email us at info@saminashajani.com or call us at +92 300 9231215 within 48 hours of receiving the item.
However, please note, the discretion of authorising the exchange lies solely with Samina Shajani. The customer will not be able to raise a chargeback once the item has been received by them. *Please treat all digital signatures as the final proof of delivery. If the customer selects on demand delivery, please note, there will be no signature on delivery and the order will be considered delivered as soon as the package leaves Samina Shajani premises.*